Craftsmanship
At JTG Jewelry, we offer a wide range of jewelry crafted from high-quality materials such as sterling silver, gold, platinum, and gemstones, everything is 14k or 18k gold plated.
Care Instructions
Store jewelry separately:
Store each piece of jewelry separately to prevent scratching and tangling.
Clean regularly:
Clean jewelry regularly using a soft cloth or jewelry cleaner to remove dirt, oil, and other buildup.
Avoid chemicals:
Avoid exposing jewelry to household chemicals, perfumes, and cosmetics, which can cause damage and discoloration.
Store in a safe place:
Store jewelry in a cool, dry place, away from direct sunlight and high temperatures.
Handle with care:
Handle jewelry gently and avoid pulling, bending, or twisting it.
Shipping & Returns
Fast shipping
Shipping times vary depending on your location and the shipping method selected. Generally, orders within the continental United States arrive within 3-7 business days.
International orders may take longer due to customs clearance procedures. Once your order is shipped, you will receive a tracking number to monitor its progress.
Prep- Orders: Time is specified on the description section of the product. Usually around 3-4 weeks
Order tracking
Yes, once your order is shipped, we will provide you with a tracking number via email.
You can use this tracking number to monitor the status and location of your package.
Warranty
Our warranty covers any manufacturing defects, such as faulty clasps, loose gemstones, or discoloration.
It does not cover damages caused by improper handling, accidents, or normal wear and tear.
For more information, please review our Warranty page.